Frequently asked questions

Open the domain page and choose one of the options shown. The payment methods available for that domain are shown with them. Buy now pays the listed price, Make an offer starts a private negotiation, and some domains also offer lease to own or monthly rental.

Only when the listing allows offers. The domain page will show Make an offer when negotiation is available. An offer stays open until it is accepted, declined, countered, withdrawn, or reaches the expiry shown with it.

A domain cannot appear in the marketplace, on a sale page, or in a purchase path until the Seller has completed Domaina's ownership proof or an Admin has recorded reviewed evidence. A later ownership claim temporarily withholds the listing while Domaina reviews it.

The transfer may use an account push at the current registrar or an authorization code for a transfer to another registrar. The available method depends on the registrar and any transfer lock. Your transaction shows the selected method and status.

Checkout shows the payment methods available for the purchase. Domaina records confirmed payment and keeps seller payout blocked until the required delivery or custody step is verified. If a payment result is unclear, do not pay again; contact support.

Choose a term from 2 to the lower of 60 months or the seller's maximum. The listing shows the exact down payment, recurring amount, plan total, and currency before you agree. At the current default settings, a $10,000 domain over 24 months would start with $1,000, followed by approximately $375 per month.

After custody is confirmed and the plan becomes active, the agreement may allow you to use the domain while it remains in Domaina's holding account. You do not own it while a required balance remains. Ownership transfers after the plan and handover are complete.

Yes. Review the current payoff amount and accepted terms before paying. The plan completes after the required balance clears, followed by the ownership handover.

A missed installment appears as overdue. Domaina can send a reminder and record a catch-up payment. A formal default requires the notice and reason recorded by the agreement. Payment treatment after default follows the accepted terms and any documented support resolution.

Sign in and open Your deals to see negotiations and transactions associated with your buyer account. Transaction emails may also include a link to the relevant private thread.

Open Support and submit a ticket. The ticket keeps your messages and status updates together; email notifications link back to the thread when delivery is available.

Add one domain from Add domains. It stays private until Domaina observes both ns1.domaina.com and ns2.domaina.com, or an Admin records reviewed evidence. For a large portfolio, contact Support so a Domaina Admin can perform an additive import for your account.

Domaina may hold a listing for review when automated checks flag a possible policy issue. The domain remains in your portfolio while an authorized operator reviews it.

Ownership verification is required before a Listed domain can appear in the marketplace, on a sale page, or in a purchase path. For an ordinary new domain, replace its current nameservers with ns1.domaina.com and ns2.domaina.com within 7 days. For an ownership conflict, the private Seller screen offers either the complete three-nameserver set or an expiring TXT record bound to that Seller, domain, and claim. Either conflict method records evidence for human review; it does not decide the claim or publish the listing.

Listing is free. Domaina charges a commission on each completed transaction, captured at the rate in force when the sale closes; your own rate is shown in your account and on every sale record.

Open Payout settings to add an available payout method and choose the default. Eligible earnings wait until they meet your payout minimum and any review or holding requirements. Buyers do not see your payout details.

Current platform defaults use 10% down and up to 24 months. Availability still depends on the listing and platform policy. Eligible domains can use their permitted per-domain settings.

The domain moves to a Domaina holding account before recurring billing begins. The current platform charges a 5% service fee per installment. Seller payments are recorded as installments clear. Default and prior-payment treatment follow the accepted agreement.

Buyer contact details remain private. The seller sees a stable buyer reference, and pre-agreement messages stay in the negotiation thread.

Settings lists the seller notification preferences available for leads, replies, payments, transfers, plans, support, and sales. Notices required for an active transaction may still be sent.