Terms of use

1. Who you are contracting with

Domaina is operated by Domaina LLC, a New Jersey limited liability company. In these terms “Domaina”, “we” and “us” mean Domaina LLC, and “you” means the person or organization using the site. Where you act for a company, you confirm you may bind it.

Domaina LLC is the merchant of record for transactions completed here. We are a marketplace and a transaction workspace. We are not a domain registrar and not a bank. Registrars, card networks, wallet providers and banks operate under their own terms, and nothing here changes the agreement you have with them.

2. Who may use Domaina

You must be at least 18 and legally able to enter a contract. You must not use Domaina if you are subject to United States sanctions, are located in a comprehensively sanctioned territory, or appear on a restricted-party list; by using it you confirm none of that applies to you. We may ask for verification before enabling a transaction, a withdrawal or a feature, and may hold an account’s financial functions until we have what we asked for.

You are responsible for what happens under your sign-in. Keep your credentials to yourself, and tell us promptly if you think somebody else has used them. Where we offer a second factor, we strongly recommend turning it on.

3. The four ways a name is traded here

A listing may offer any of four routes, and the sale page states which apply: buy it now at the listed price; a lease-to-own payment plan over an agreed number of months; a monthly rental, which is paid use and never becomes ownership; and making an offer, which opens a private negotiation and buys nothing by itself. A listing may also be set to enquiry only, in which case none of the four is offered and the page opens a conversation instead.

The exact agreement shown to you before you pay is the one that governs that transaction. These terms apply to everything you do on Domaina. Where they conflict with the transaction agreement you accepted, that agreement controls for that transaction and these terms govern the rest. Anything on a marketing page, in help, or in an email yields to both.

4. How money is held, and when a seller is paid

This is the mechanic Domaina exists to provide, so it is stated plainly. A buyer’s payment is held by Domaina and is not released to the seller when it arrives. It is released after the transfer has been verified — either by the buyer confirming they have received the name, or by the confirmation clock in the accepted agreement running out on their behalf. A seller’s own word that they have transferred a name never releases funds.

For a payment plan or a rental, the name is held in Domaina custody for the life of the agreement. Under a payment plan, completing it — by paying in full or buying out — makes the buyer entitled to the name; releasing it then takes two steps, the buyer choosing how they want it delivered and Domaina carrying that out. Under a rental it is never released to the renter, because a rental is use and not ownership; when a rental ends, the name either returns to the seller or stays in Domaina custody, as the rental agreement provides.

If Domaina cannot deliver a name you bought, for reasons outside your control, the refund protection in the agreement you accepted applies. Where a refund is due we return it by the route the money arrived on wherever the provider supports that. Some routes, including bank transfer and crypto, have no automatic reversal, so we arrange those with you directly.

5. If you are selling

When you list a name you warrant, each time and for as long as it is listed, that you own it or are authorized to sell it, that you may lawfully transfer it, and that you did not acquire it in bad faith to profit from somebody else’s mark, and that so far as you are aware selling it infringes nobody’s trademark or other rights. You also warrant that the name is not subject to a registrar lock, dispute, or hold that would prevent transfer.

You must complete the transfer using the route the agreement specifies, within the time it states. You must not list a name you do not control in order to find out whether it will sell. Finishing a deal off Domaina is allowed and costs you nothing — section 7 explains what you give up by doing it.

Domaina charges a commission on a completed sale, and payment providers charge their own processing fees. The commission rate is shown before you accept. A provider’s processing fee is set by that provider when the payment settles, so its exact amount is known afterwards; both are itemized separately in your records and on your payout. You are responsible for your own taxes; where the law requires it we collect a W-9 or W-8BEN and report on Form 1099-K.

6. If you are buying

Domaina does not own the names listed here and does not warrant a seller’s title. What we do is hold your money until the transfer is verified, and provide the refund protection stated in the agreement if delivery fails. Check the name yourself for anything that matters to you — trademark, history, prior use — before you commit.

For a payment plan or a rental, missing payments has consequences set out in the agreement, including the loss of the arrangement and, for a rental, the end of your right to use the name. A rental ends as the rental agreement you accepted provides.

7. If you deal outside Domaina

When a buyer inquires, the seller sees their name, email and phone number. That is deliberate: a marketplace that hides the buyer is asking two people to negotiate through a keyhole. It also means you can take a conversation that started here and finish it anywhere you like.

You may, and it costs you nothing. Domaina charges no commission on a deal it did not carry. We ask only that you say so — mark the conversation closed elsewhere, and you have 72 hours to undo it if you change your mind. We would rather know than watch a lead go quiet.

But everything Domaina protects, it protects only inside Domaina. Holding the money until the transfer is verified, the refund if a name is never delivered, the custody of a name during a plan or a rental, the record of what was agreed — all of it exists because the payment came through us. Pay a seller directly and we hold nothing, verify nothing, and can return nothing. Domaina is not liable for delivery, for payment, or for anything else in a deal completed off the platform. For that deal we are only the place you met.

A dispute about an off-platform deal is between you and the other party. We cannot reverse it, compel a transfer, or compensate you. Support can help you with Domaina; it cannot help you with a payment we never saw. If you want what we provide, complete the deal here.

One rule is not negotiable. A name that has a completed sale, a live payment request, or a running payment plan or rental on Domaina cannot be closed elsewhere. That is not about our fee — it is what stops the same name being sold to two people.

8. Intellectual property, and what to do about a listing

If you hold a trademark or other right and believe a listing infringes it, tell us through Report a listing, which needs no account, with the name, the right you hold, and the basis for your belief. We will review it, and we may make a listing private while we do. We may also decline a listing or close an account where we conclude a right is being infringed or the marketplace is being used to profit from somebody else’s mark.

Domaina is a marketplace and not the forum for deciding who owns a name. Nothing here replaces the Uniform Domain-Name Dispute-Resolution Policy, a court, or the process your registrar provides.

For a copyright claim about material on this site, tell us through Domaina Support, identifying the work, where it appears here, and why you believe it infringes. We review every claim, we may remove material while we do, and we close the accounts of people who infringe repeatedly.

9. Your conduct

Do not use Domaina to break the law, to infringe anybody’s rights, or to deceive. Do not misrepresent who you are, run more than one account to evade a limit, scrape or overload the service, interfere with its security, or use it to send unsolicited messages. Do not use another member’s account or share yours.

We may remove a listing, hold a transaction, suspend an account, or close one where we reasonably believe these terms have been broken or that money or a name is at risk. Where we can tell you why, we will.

10. What we do not promise

Domaina is provided as it is. We do not warrant that a listing is accurate, that a name is suitable for your purpose, that a seller will perform, or that the service will be uninterrupted or error-free. Estimates, appraisals and suggestions are opinions and are not advice.

We are not your lawyer, your accountant or your broker, and nothing here is legal, tax or investment advice.

11. Limits on liability

To the extent the law allows, Domaina is not liable for indirect, incidental, special or consequential loss, or for lost profits, revenue, data or goodwill, however caused. Except for the money described next, our total liability arising out of or relating to your use of Domaina is limited to the amount stated in the agreement you accepted for that transaction, and where none applies, to the greater of the fees we earned from you in the twelve months before the claim or one hundred United States dollars. This limit never applies to money we are holding for you. If we hold a buyer’s payment, a seller’s payout, or a refund owed to you, our obligation to return or release it is not capped by this section.

Nothing in these terms limits liability for fraud, fraudulent misrepresentation, willful misconduct, death or personal injury caused by our negligence, or anything else that cannot be limited by law. If you are a New Jersey consumer, nothing in this section or in section 9 limits any right you have under the New Jersey Consumer Fraud Act or any other New Jersey law that cannot be waived, and no provision of these terms is void or unenforceable in New Jersey.

12. Indemnity

You will indemnify Domaina against claims, losses and reasonable legal costs arising from your use of the service, your breach of these terms, the content you publish here, and — if you are selling — any claim that a name you listed infringes somebody’s rights.

13. Resolving a dispute

Tell us first. Write to Domaina Support describing what happened and what you want, and we will try to resolve it with you within 30 days. Most disagreements end here.

If that does not resolve it, you and Domaina agree that the dispute will be settled by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in the State of New Jersey, before one arbitrator. Judgment on the award may be entered in any court with jurisdiction.

You and Domaina each waive any right to a jury trial and to participate in a class or representative action. Either of us may still bring an individual claim in small-claims court. You may reject this arbitration agreement through Domaina Support within 30 days of first accepting these terms or first paying through Domaina, whichever is earlier. Say that you reject the arbitration agreement and give the email on your account. The rejection is permanent, it carries forward to every later version of these terms, and it affects nothing else about your account. The class waiver cannot be severed from this section: if a court holds it unenforceable for a claim, that claim goes to the courts in section 13 and the rest of this section still applies to every other claim.

14. Governing law

These terms and any dispute arising from them are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules. Where a claim is not subject to arbitration, you and Domaina submit to the exclusive jurisdiction of the state and federal courts sitting in New Jersey.

15. Ending it

You may close your account at any time. Closing it does not cancel obligations already incurred — an accepted purchase, a running payment plan or rental, a fee owed, or a transfer under way. We may suspend or close an account for a breach of these terms or where we must by law.

The sections that by their nature should survive do: payment obligations, seller warranties, intellectual property, limits on liability, indemnity, dispute resolution and governing law.

16. Records we keep

We record what you were shown and what you accepted at each step of a transaction. We keep these records because they are how honest disagreements get settled later. If you tell us in six months that you never agreed to something, this record is what lets us check rather than guess — and it protects you as much as us, because it is equally capable of showing you were right. If a payment is reversed or disputed we may show it to the payment provider, the card issuer, or a body handling the dispute, and we may produce it if a court or regulator requires.

17. Changes, and how to reach us

We may change these terms. When a change is material we will post the revised version with a new date and tell you by email or in your account before it takes effect. Continuing to use Domaina after that date means you accept the change. If you do not, close your account.

Questions about these terms: Domaina Support. Everything else: Domaina Support.